Refrigeration Service & Maintenance

Flowrite offers the very best Reactive Breakdown Service and aims to meet customers set criteria for all emergency and planned calls as well as meeting our clients’ requirements for pre planned and ongoing Preventative Maintenance

Call centre open 8am to 9pm 365 day a year.
Escalations services to a manager outside these times.
Full engineer coverage of England and Wales.
Scotland also covered via service partners.
Tracked vans to make sure you get the closest engineer.
Jobs sent to engineers via Blackberry e-mail. Giving complete site details including site contact, full address inc postcode, phone numbers along with all the information required about the equipment at fault.
Engineers able to photograph and e-mail to our parts department any unusual equipment for quick analysis.
Job sheets sent back to the office via digital pen to update our system.
Web access available for clients to track their own jobs and see the actual signed job sheet on screen within minutes of our engineers completing the job.
Large van stocks carried with over 300 items for fast first time repairs
Automated van stock re-orders by our computer system.
First time fix is considered top priority.
Parts department with fully qualified staff to supply technical back up.
Dedicated planned maintenance teams.
100% customer satisfaction

Just contact us for more details